✦ Get Ops Quote
OPS DESK LIVE
BRU / EBBR
24/7
Brussels Airport · BRU / EBBR · Zaventem

VIP
GROUND
HANDLER

Executive arrivals and departures at Brussels Airport — coordinated with the precision of an FBO. Meet & greet, apron-side reception, multi-flight dispatch and protocol transport, all managed from a single operations desk.

BRU · ARRIVALS BOARD LIVE OPS
06:45 Private · G-EXEC · 3 PAX S-Class READY
08:10 SN 3701 · Agency group · 12 PAX V+Spr READY
09:30 LH 993 · Delegation · 6 PAX V-Class +15 MIN
11:00 BA 392 · Executive · 2 PAX S-Class STAGED
14:20 Private · OO-LUX · 8 PAX 2×V-Class STAGED
24/7
Operations Desk
2H
Quote Response
15'
Active Program Response
NDA
Systematic · White-Label

WHAT WE
MANAGE AT BRU

Every movement at Brussels Airport is planned, dispatched and supervised by our operations desk — from first touchdown to final hotel drop.

Meet & Greet

Uniformed coordinator inside the terminal, name board, fast-track assistance through customs and luggage. Briefed on passenger profile before every arrival.

Flight Monitoring

Real-time tracking of all inbound flights. Automatic chauffeur repositioning on delays. You are notified — not us asking you for updates.

Fleet Dispatch

Mercedes S-Class, V-Class and Sprinter staged at the correct terminal zone. Driver briefed, vehicle prepped, route planned — before the aircraft lands.

Multi-Flight Coordination

Simultaneous arrivals from multiple flights, multiple airlines. Single operations desk, unified dispatch, no fragmentation. Standard for incentive groups and delegations.

Private Aviation

Apron-side reception for private jet arrivals at BRU FBO. Direct connection from aircraft steps to vehicle. Discreet, protocol-compliant, no public terminal exposure.

White-Label Reporting

Post-program documentation in your agency's format. Manifests, movement logs, billing — all under your brand. Luxentis remains invisible throughout.

FROM BRIEF
TO WHEELS UP

T − 48h or less
Ground Brief Received

Flight details, passenger profiles, hotel destinations, special requirements. Brief received via WhatsApp, email or secure channel. NDA signed if not already in place.

T − 24h
Fleet Staged & Drivers Briefed

Vehicles assigned, chauffeurs briefed on passenger profiles and protocol requirements. Meet & greet coordinator confirmed and positioned at the correct terminal.

T − 2h
Live Flight Monitoring Activated

Operations desk activates real-time flight tracking. Any delay, gate change or schedule modification triggers automatic vehicle repositioning and client notification.

On arrival
Apron or Terminal Reception

Coordinator meets passengers at aircraft steps (private aviation) or inside arrivals hall. Fast-track, luggage assistance, direct transfer to staged vehicle.

Post-mission
Reporting & Data Deletion

White-label movement report delivered in agency format. All operational data deleted within 48 hours upon request.

BUILT FOR
B2B OPERATORS

Luxentis DMC does not serve direct consumers at Brussels Airport. We are the ground handler behind agencies, institutions and corporate teams.

Primary
International Travel Agencies

US, Gulf and European agencies requiring a white-label ground handler at BRU. We execute under your brand — your client never sees Luxentis.

White-Label NDA US Agencies Incentive
Primary
Corporate & Executive Assistants

EA and travel managers coordinating C-suite arrivals, board roadshows and multi-leg executive programs through Brussels.

C-Suite Roadshows Recurring
Institutional
Diplomatic & Protocol Missions

Official delegations, EU institution arrivals and diplomatic missions requiring accredited protocol ground handling at Brussels Airport.

Protocol EU/NATO Accredited
Aviation
Private Aviation Operators & FBOs

Charter operators, flight departments and FBO partners requiring ground transport coordination for private jet arrivals at BRU.

Private Jet Apron-Side FBO Partner

OPERATIONAL
QUESTIONS

Do you operate at Brussels Airport for private aviation arrivals?

Yes. Luxentis DMC coordinates VIP ground handling at Brussels Airport including private aviation meet & greet, apron-side reception, protocol transport and direct connection to the executive fleet.

Can you handle multiple simultaneous arrivals at BRU?

Yes. Luxentis DMC manages multi-flight coordination with a dedicated operations desk dispatching vehicles in real time. Flight monitoring, chauffeur briefing and last-minute changes are handled proactively.

Do you offer white-label airport ground handling for travel agencies?

Yes. Luxentis DMC operates as a fully white-label ground handler for international agencies. All on-site staff, vehicles and documentation carry your agency's branding. NDA signed on every partnership.

What is your response time for airport coordination requests?

New requests: response within 2 hours via WhatsApp or email. Active programs: 15-minute maximum response from the operations desk, 24 hours a day.

SEND YOUR
GROUND BRIEF

Share flight details, passenger count and destination. We respond within 2 hours with a full operational quote — white-label ready.

WhatsApp
+32 484 16 85 14
Email
info@luxentis.be
Response SLA
≤ 2 hours